Posts Tagged 'Ombudsman for Banking Services and Investments'

Banking watchdog to track dementia-related cases

By Grant Robertson and Tara Perkins


Canada’s banking ombudsman is preparing significant changes to the way it handles complaints against the country’s financial institutions in a bid to track cases that involve people who suffer from dementia.

The decision will help the federal government and 600 banks and financial services across the nation gauge, for the first time, just how badly Canadians with diminished capacity are being mistreated when it comes to their money.

The Toronto-based Ombudsman for Banking Services and ...

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